10 things to know about Veterans and their families: desk aid

Abstract: The guidance is designed to help you better understand veterans and their families who might interact with your policies or services, be a customer or require support and advice. Understanding more about this community will allow you to design, adapt and evolve your work to make sure it is accessible and effective. The desk aid contains 10 introductory facts and key points about the veteran community. We hope you find it a helpful introduction and a source for finding out further relevant information to support your work.

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